View Full Version : Lack of topics
Broccers
09-05-2006, 05:30 AM
Hoping to get a back up of the database sorted.
Simon.
exdos
09-05-2006, 02:07 PM
Is there anything any of us can do to help?
Broccers
09-05-2006, 11:15 PM
It's a bit buggered.
does that mean that all we have is whats on now?
Broccers
10-05-2006, 12:23 AM
Could be the case Ben.
Time to get FAQ set up if there ever was one.
So I need to make a new FS post then? That is if the current two don't like it.
That'll mean I'll have the car for another year whilst I get around to it :D
maahny
10-05-2006, 11:05 AM
Rob, I told you were not serious :D
Not that I can prove that now :lol:
Seriously Simon, as Exdos said if there is anything we can do to help...
exdos
10-05-2006, 11:31 AM
Simon,
I can see how you could have accidentally deleted the posts of a member, a topic, a complete section in the index, but there seems to be no particular systematic loss of topics. There are still some messages which originated as far back as 2004.
:idea: If you look on the page of one of the sections, as a Moderator, there is a a part where it says "Display Topics from previous" then there is a selection giving: "All Topics; 1 Day; 2 days; 7 days; 2 weeks etc." If you were to select say, "1 year" (or the maximum allowed) do the missing topics not reappear :?:
:idea: If you change the profile of your browser options for the forum, from, say, Morpheus Blue to any of the others, do you get any different moderator options that appear which might allow you to find the missing files :?:
:idea: Can the web-hosting company not give you any assistance in resurrecting any files which might have been accidentally deleted :?:
Neil_M
10-05-2006, 12:04 PM
''
If the DB is corrupted then you should be able to get back a copy from the hosting company, but the problem will then be merging that with the latest updates.
However, the phpBB forum is the place to look for help - they'll sort you out - so long as you can get an old version of the DB :)
any reputable hosting company should have redundancy and this should mean that the data is held in more than one place!
Broccers
10-05-2006, 02:48 PM
Speaking to the hosting company and they cant help as everything is 'mirrored' whatever that means. Mike is on the case with them anyhow.
We have our own backup from when the new style board went live which is only a whole year out of date ........ if anyone knows how to merge that with the current db then that would help loads.
Sorry about this guys.
Speaking to the hosting company and they cant help as everything is 'mirrored' whatever that means. Mike is on the case with them anyhow.
We have our own backup from when the new style board went live which is only a whole year out of date ........ if anyone knows how to merge that with the current db then that would help loads.
Sorry about this guys.
Hi Simon
the fact that it is mirrored should mean that they have an up to date copy.
Give me a call if you want any help or want to move away from this company.
we have our equipment hosted in tele house, docklands and also in Heathrow and there is not a chance this sort of thing could happen barring an 25 megaton nuclear device dropping on both locations at the same time!
(I doubt I would be here to argue the case if that happened!)
They're just saying that the disks are mirrorred - so if one drive fails in the server, another has an exact copy. If the DB corrupted then the mirroring would copy the corrupted version over to the other disk.
However, any company of good reputation should have an overnight backup policy either to another online storage device or a backup tape held offsite. This should have one or more versions of a working copy of the DB - depending on how quickly it was noticed.
My guess is that they don't backup at all so we are where we are - I wonder how many other independently hosted forums are in the same boat!
KIDDLE
10-05-2006, 07:07 PM
Let me know if I can do anything as well, if you need data merges over MYSQL or the like I may be able to help/or source a man that can ... I head up a technical team for a large company. So let me know.
Cheers
kiddle
Broccers
10-05-2006, 07:31 PM
Thanks guys for all the offers of help !!!
Basically we have a live copy of what you are reading now and thats it as far as our hosts are concerned. We use Streamline who are cheap and it seems cheap for a reason. I have offered to pay to get this resolved and have heard nothing since.
Our only option is to merge the older database with what we have now - if anyone can do that let me know.
imported_ascender
10-05-2006, 09:58 PM
At the moment the restore function isn't working. Also, I'm trying to find mails from way back yonder - I've worked in IT support years ago and understand how backups work, so you can imagine my utter dismay when Streamline told me this week that they don't do backups as part of their hosting service. Its a mirrored server and that's it. Unbelievable.
If anyone does have a good, reliable hosting company, now's the time to speak up.
Could move hosts and tie that in with the site re-design that's on the cards.
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